frequently asked questions

FAQ's


  • How often should I have my septic system inspected?

     We recommend a professional septic inspection every 1–3 years, depending on system size and usage. Regular inspections help detect small issues before they become costly repairs.

  • What are the signs my drains need cleaning?

    Slow drainage, gurgling noises, or foul odors are common indicators. If you experience recurring blockages, it’s time for a professional drain cleaning service to prevent further issues.

  • How does hydro jetting differ from snaking?

    Snaking removes basic clogs, but hydro jetting uses high-pressure water to clean pipe walls completely, removing grease, scale, and debris. It’s a more thorough, long-term solution.

  • Why is HD video inspection important?

    It helps us diagnose internal pipe issues without digging. Using high-definition cameras, we identify cracks, root intrusion, or buildup precisely, ensuring targeted and efficient repairs.


  • What is included in a real estate septic inspection?

    We check tank condition, baffles, drain field, and overall system functionality. A detailed report is provided, helping buyers or sellers make informed decisions.

  • Can you locate buried septic or drain lines?

    Yes, our electronic line locating service identifies underground utilities accurately without excavation, helping us plan safe, efficient maintenance or repair work.

  • How often should I maintain my water well system?

    Annual maintenance is best for optimal water quality. We test, treat, and calibrate your system to ensure safe drinking water and efficient performance.

  • Do you provide emergency drain or septic services?

    Yes, we offer prompt emergency assistance across Roseburg, Oregon. Our experienced technicians are ready to resolve urgent clogs, backups, or system failures swiftly and safely.